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Solution · Conversational AI

Second wave

Streaming assistants with residency that holds under load

Consumer-facing chat puts residency guarantees under real traffic, failover and pressure to answer instead of refuse.


Fail-closed
Under capacity pressure
Streamed
Response path
Overview
Coverage

Written at second wave

01

The problem

Chat failover risks

  1. 01

    Failure mode 01

    An on-call team may enable a cross-region fallback during an outage and leave it enabled.

  2. 02

    Failure mode 02

    Streaming makes partial-failure handling tempting to solve by widening the provider pool.

02

The approach

Fail-closed configuration

  1. 01

    Measure 01

    Fail-closed behaviour is configured before an incident.

  2. 02

    Measure 02

    Capacity is planned within the boundary, with headroom instead of spillover.

  3. 03

    Measure 03

    Streaming continues, and the request stays in-region.

03

Models for this workload

Starting points and serving regions

Sample catalogue rows
ModelProviderContextInput, per 1MRegionsResidency
MiniMax-M3MiniMax1M$0.3unverified · ap-east-1Unguaranteed
04

Who this is for

Audience

Product teams

  • Predictable behaviour when a region is degraded
  • Model swaps without a release

SRE and platform

  • Capacity headroom as the primary mitigation
  • Alerts on refusals as well as errors

Compliance

  • A written refusal posture for review
  • Evidence that no fallback ran
05

Other solutions

Other solutions


Describe a different workload


Start

Route conversational ai under a boundary you set